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<td><u>Not publicly visible</u>. Used by developers to contact you with
questions.</td>
</tr>
<th1>enable_output 1</th1>
</pre>
This bit of code will get rid of the "email" field entry for logged-in users.
Since we know the user's information, we don't have to ask for it. NOTE: it
might be good to automatically scoop up the user's email and put it here.
might be good to automatically scoop up the user's email and put it here.
</p>
</blockquote>
<h2>Modify the 'view ticket' page</h2><blockquote>
<p>
Look for the text "Contact:" (about halfway through). Then insert these lines
after the closing tr tag and before the "enable_output" line:
<pre>
<tr>
<td align="right">Assigned to:</td><td bgcolor="#d0d0d0">
$<assigned_to>
</td>
<td align="right">Opened by:</td><td bgcolor="#d0d0d0">
$<opened_by>
</td>
</pre>
This will add a row which displays these two fields, in the event the user has
"edit" capability.
"edit" capability.
</p>
</blockquote>
<h2>Modify the 'edit ticket' page</h2><blockquote>
<p>
Before the "Severity:" line, add this:
<pre>
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