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</blockquote>
<h2>Next add assignees</h2><blockquote>
<p>
Back to the "Tickets" admin page, and click "Common". Add something like this:
<pre>
set assigned_choices {
tom
dick
harriet
}
</pre>
Obviously, choose names corresponding to the logins on your system.
</p>
</blockquote>
<h2>Now modify the 'new ticket' page</h2><blockquote>
<p>
Back to the "Tickets" admin page, and click "New Ticket Page". This is a little
more tricky. Edit the top part:
<pre>
if {[info exists submit]} {
set status Open
set opened_by $login
submit_ticket
}
</pre>
Note the "set opened_by" bit -- that will automatically set the "opened_by"
field to the login name of the bug reporter. Now, skip to the part with "EMail"
and modify it like so:
<pre>
|
>
|
>
>
>
|
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56
|
</blockquote>
<h2>Next add assignees</h2><blockquote>
<p>
Back to the "Tickets" admin page, and click "Common". Add something like this:
<pre>
set assigned_choices {
unassigned
tom
dick
harriet
}
</pre>
Obviously, choose names corresponding to the logins on your system. The
'unassigned' entry is important, as it prevents you from having a NULL in that
field (which causes problems later when editing).
</p>
</blockquote>
<h2>Now modify the 'new ticket' page</h2><blockquote>
<p>
Back to the "Tickets" admin page, and click "New Ticket Page". This is a little
more tricky. Edit the top part:
<pre>
if {[info exists submit]} {
set status Open
set opened_by $login
set assigned_to "unassigned"
submit_ticket
}
</pre>
Note the "set opened_by" bit -- that will automatically set the "opened_by"
field to the login name of the bug reporter. Now, skip to the part with "EMail"
and modify it like so:
<pre>
|