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Type: What type of ticket is this?
Version: In what version or build number do you observe the problem?
Severity: How debilitating is the problem? How badly does the problem affect the operation of the product?
Priority: How important is the affected functionality?
Subsystem: Which subsystem is affected?
EMail: Not publicly visible Used by developers to contact you with questions.
Enter a detailed description of the problem. For code defects, be sure to provide details on exactly how the problem can be reproduced. Provide as much detail as possible. Format:

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Abandon and forget this ticket.
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